Getting ready for a lot of phone calls this week. In my new attitude of increasing my relationships with my patients I want to call everyone to wish them a Merry Christmas. That's one good thing about living in the bible belt. 99% of everyone is christian. My birthday balloon deliveries have been met with a great reception. The phone calls have gone well to. People are pleasantly surprised especially on the weekends.
New patient calls have been met with mixed receptions. Nothing bad so far I think people just don't know how to react to having their doctor call them to see how they are doing and if they have any questions.
I decided to drop my 2 and 6 month postcards reminders in lieu of a phone call. I figured it was much more personable and cheaper too. In this economic times what I can do to decrease my bottom line while increasing the relation with my patients is a good thing.
Tomorrow I need to talk to one of my strategic partners. We're having a client appreciation dance next month. For some reason he accepted that we would pay the teacher $55/hr. I'm not okay with this. We're going to be bring him like 20-30 people that he could sign up for lessons which could be a gold mine for him. So I'm going to tell my friend to tell the instructor I'm the bad guy and want it for free or we'll take it else where. Any other time I've done this with others we've done it for free since we are both benefiting from it.
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2 people had cathartic therapy:
I like to perform and teach bellydance, so if someone asked me to show up for their party to teach others with 20-30 possible new clients, I may do it free of charge. But that's also because it's my hobby and not my living and I love dance too much.
But I have to be honest and say that in this economy I really don't think anyone would turn into a client. Times are tough. I've cut back on my dance lessons and just resort to practicing with friends.
$55/hr is too much. I think $20/hr is reasonable. I think you two should meet each other half way.
In any event, I wish you the best and hope that business gets better for you in '09 :)
Phone calls are always better than postcards - good move.
Merry Christmas and Happy New year to you, Mike :)
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