Going Sane in a Crazy World

My journey through life and the lessons I learn to help me grow spiritually.

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Boundary Setting

Sane Ravings by Mike at 12:38 PM
Well I had no show this morning with a patient who I called yesterday to remind. So I'm drafting a letter today for my patients about being late and no show. When I was slower it was easier to absorb, but as I get busier it isn't. So like most places I'll charge $25 for a no show. If they're late they won't get full treatment. I'm not going to penalize the good patient after them.


1 people had cathartic therapy:

Constance
July 9, 2008 at 1:00 PM

smart, Mike.

And in fact, when you book their appointments, take their credit card number/expiration date, etc.
If they are a no-show,charge them.

Have a sign in your office clearly stating your policy, so they can't pretend they didn't know.

 

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